第一章 单元测试
1、单选题：What is the meaning of “human resource“？
A:人类资源
B:人力资源
C:劳动资源
D:人口资源
正确答案:【人力资源】
2、单选题：Which of the following options is not essential on a resume?
A:Contact information
B:Work experience
C:Disadvantage
D:Skills
正确答案:【Disadvantage】
3、单选题：Which of the following phrases can be better explained ” Submit”?
A:Look for
B:Decide into
C:Hand over
D:Go through
正确答案:【Hand over】
4、多选题：Why are resumes so important?
A:Your resume is your personal AD.
B:A resume is a tool to win an interview.
C:Resumes are commercials.
D:A resume can get an employer interested in a job.
正确答案:【Your resume is your personal AD.;A resume is a tool to win an interview.】
5、多选题：Where does wang pei have part-time job experience in his resum
A:Once taught in wuhan educational background in hubei province
B:Once taught in wuchang primary school.
C:He once taught in wuhan city vocational college.
D:He used to teach at wuchang university.
正确答案:【Once taught in wuhan educational background in hubei province;Once taught in wuchang primary school.】
6、多选题：What computer skills can we learn from wang jun’s resume?
A:Windows,MSoffice and excel
B:prowerpoint and the internet
C:only powerpoint.
D:Windows and msoffice
正确答案:【Windows,MSoffice and excel;prowerpoint and the internet】
7、判断题：Mike Liu Is a candidate for marketing specialist
A:对
B:错
正确答案:【对】
8、判断题：You need to end your interview by saying thank you
A:对
B:错
正确答案:【对】
9、判断题：Li Ming works as a marketing specialist in a market
A:错
B:对
正确答案:【对】
10、判断题：You don’t need to know anything about the company before the interview
A:错
B:对
正确答案:【错】
11、多选题：Where does wang pei have part-time job experience in his resum
A:Once taught in wuchang primary school.
B:He used to teach at wuchang university.
C:Once taught in wuhan educational background in hubei province
D:He once taught in wuhan city vocational college.
正确答案:【Once taught in wuchang primary school.;Once taught in wuhan educational background in hubei province】
12、多选题：Why are resumes so important?
A:Resumes are commercials.
B:A resume can get an employer interested in a job.
C:A resume is a tool to win an interview.
D:Your resume is your personal AD.
正确答案:【A resume is a tool to win an interview.;Your resume is your personal AD.】
13、多选题：What computer skills can we learn from wang jun’s resume?
A:prowerpoint and the internet
B:only powerpoint.
C:Windows and msoffice
D:Windows,MSoffice and excel
正确答案:【prowerpoint and the internet;Windows,MSoffice and excel】
第二章 单元测试
1、单选题：What information do you don’t need to know about the company before the interview?
A:company prior to your interview
B:Employee benifits
C:training programs
D:company ‘s history
正确答案:【company ‘s history】
2、单选题：What does Jack want to do after graduation?
A:Salesman
B:Police
C:Teacher
D:Engineer
正确答案:【Salesman】
3、单选题：How long does Jack have work experience?
A:Three months
B:Four months
C:Two months
D:One month
正确答案:【Two months】
4、单选题：Which company will Jack go to apply for the job?
A:Baidu Company
B:Alibaba
C:ABCImport and export corporation
D:DQ Company
正确答案:【ABCImport and export corporation】
5、单选题：Which of the following options is not a way to find a job on the internet?
A:Browser
B:search engine
C:key words
D:career sites
正确答案:【Browser】
6、单选题：Which of the following phrases has a similar meaning to ” Submit”?
A:Decide to
B:Hand over
C:Look for
D:Go through
正确答案:【Hand over】
7、多选题：What is wrong with writing a resume?
A:Feel free to fill in your contact information.
B:List your salary requirements.
C:Make sure your resume has a professional presentation.
D:Read the job description and the job advertisement carefully.
正确答案:【Feel free to fill in your contact information.;List your salary requirements.】
8、多选题：What do resume employers focus on?
A:Want to know what the applicant has to offer?
B:Applicant’s degree.
C:Know all personal information about the applicant.
D:Can the employer contact the applicant?
正确答案:【Want to know what the applicant has to offer?;Applicant’s degree.;Can the employer contact the applicant?】
9、多选题：What interests does xu zhiqiang have from his resume?
A:Photography and football.
B:Photography, stamp exhibits
C:Playing tennis, bowling and swimming.
D:Football and swimming.
正确答案:【Photography, stamp exhibits;Playing tennis, bowling and swimming.】
10、多选题：What is a resume?
A:Name and telephone number of the individual.
B:A brief introduction to your educational background.
C:Introduction of work experience and ability.
D:An introduction to personal living habits.
正确答案:【A brief introduction to your educational background.;Introduction of work experience and ability.】
11、多选题：What is a resume?
A:Introduction of work experience and ability.
B:Name and telephone number of the individual.
C:An introduction to personal living habits.
D:A brief introduction to your educational background.
正确答案:【Introduction of work experience and ability.;A brief introduction to your educational background.】
12、多选题：What is wrong with writing a resume?
A:List your salary requirements.
B:Feel free to fill in your contact information.
C:Read the job description and the job advertisement carefully.
D:Make sure your resume has a professional presentation.
正确答案:【List your salary requirements.;Feel free to fill in your contact information.】
13、多选题：What do resume employers focus on?
A:Applicant’s degree.
B:Want to know what the applicant has to offer?
C:Know all personal information about the applicant.
D:Can the employer contact the applicant?
正确答案:【Applicant’s degree.;Want to know what the applicant has to offer?;Can the employer contact the applicant?】
14、多选题：What do resume employers focus on?
A:Want to know what the applicant has to offer?
B:Can the employer contact the applicant?
C:Know all personal information about the applicant.
D:Applicant’s degree.
正确答案:【Want to know what the applicant has to offer?;Can the employer contact the applicant?;Applicant’s degree.】
15、多选题：What interests does xu zhiqiang have from his resume?
A:Playing tennis, bowling and swimming.
B:Photography and football.
C:Photography, stamp exhibits
D:Football and swimming.
正确答案:【Playing tennis, bowling and swimming.;Photography, stamp exhibits】
第三章 单元测试
1、单选题：May I introduce ___________ to you?
A:myself
B:I
C:They
D:you
正确答案:【myself】
2、单选题：What do you do ?
A:I’d like to go
B:I’m doing homework
C:I am a manager
D:I did nothing
正确答案:【I am a manager】
3、单选题：“It’s company’s treat” means_______
A:这就是公司的待遇
B:公司请客
C:它是公司的对待
D:这公司待遇差
正确答案:【公司请客】
4、单选题：Finance department is responsible for______
A:making the product
B:payments, bills and expenses
C:hiring new staffs
D:selling the product/service
正确答案:【payments, bills and expenses】
5、单选题：”Three engineers in A&D didn’t get their wages on time”. Which department should take the responsibility?
A:IT (Information Technology)
B:Finance
C:Customer Service
D:Human Resources
正确答案:【Human Resources】
6、单选题：What does Entrepreneurial Structure mean in Chinese?
A:矩阵式结构
B:部门制结构
C:职能制结构
D:创业型结构
正确答案:【创业型结构】
7、单选题：Which department is responsible for taking care of customer needs?
A:Customer Service
B:Sales
C:Administrative Department
D:Marketing
正确答案:【Customer Service】
8、单选题：What is the relationship between the Chief Executive Officer and the Board of Directors ?
A:The Chief Executive officer gives orders to the Board of Directors.
B:They work closely with each other
C:They belong to different companies
D:They give orders to each other.
正确答案:【They work closely with each other】
9、单选题：“The marketing department looks after market research, product creation and advertising campaigns.” The Chinese meaning of this sentence is_________
A:市场部看顾市场调查、产品创新以及打广告战等活动
B:市场部照料市场研究、产品创新以及打广告战争
C:市场部寻找市场调研、产品创造以及广告战役
D:市场部主管市场调研、产品创新及广告活动
正确答案:【市场部主管市场调研、产品创新及广告活动】
10、单选题：If you want to leave a good impression on your colleagues in company, which of the following actions is suitable?
A:Be the first one to leave
B:Pay attention to introductions
C:Make personal phone calls during work
D:Take too long for lunch.
正确答案:【Pay attention to introductions】
第四章 单元测试
1、判断题：A successful reception starts well if you can make conversation smoothly with visitors.
A:对
B:错
正确答案:【对】
2、单选题：Which of the following is not the key element of a message
A:telephone number
B:place of your writing
C:name of the caller
D:time
正确答案:【place of your writing】
3、判断题：As a receptionist,looking afrer visitors in your company is part of your job.
A:对
B:错
正确答案:【对】
4、单选题：Which of the following is not the mian steps of receiving visitors at airport?
A:reserving a hotel for the visitors
B:making a schedule for the visitor
C:writing a welcome card
D:gettinging to the airport on time
正确答案:【writing a welcome card】
5、判断题：offer to take a message when the caller is not available.
A:对
B:错
正确答案:【对】
6、判断题：You can introduce the city to the visitor when first meeting visitor.
A:错
B:对
正确答案:【对】
7、判断题：Keep the conversation short and to the point when making a phone call.
A:错
B:对
正确答案:【对】
8、判断题：While taking message, we should write down all details.
A:错
B:对
正确答案:【错】
9、判断题：If you are to receive a visitor at the airport , you shold read his schedul beforehand
A:错
B:对
正确答案:【对】
10、单选题：If you are working the reception desk, how to ask the name of the visitor?
A:Can I have your name,please?
B:Is your name XXX?
C:What is you name ?
D:Your name is ?
正确答案:【Can I have your name,please?】
第五章 单元测试
1、判断题：Jane Bake wants to book 2 double rooms for 3nights.
A:对
B:错
正确答案:【对】
2、判断题：Jane Bake wants to make a reservation a suite for three nights in the hotel.
A:对
B:错
正确答案:【错】
3、判断题：John Smith’s number is 18986208218.
A:错
B:对
正确答案:【对】
4、单选题：How many nights is the man staying in the hotel?How many rooms has he booked?
A:Two rooms for three nights
B:Four rooms for three nights
C:Three rooms for two nights
D:Three rooms for four nights
正确答案:【Two rooms for three nights】
5、单选题：How much does Jane Bake pay for three nights?
A:648
B:288
C:864
D:576
正确答案:【864】
6、单选题：What time does Mr.Jackson ask the waiter to wake him up?
A:Six o’clock this evening
B:Six noon today
C:six o’clock tomorrow afternoon
D:Six o’clock tomorrow morning
正确答案:【six o’clock tomorrow afternoon】
7、单选题：How is Mr.Gray going to go to shanghai?
A:By subway
B:By car
C:By plane
D:By train
正确答案:【By plane】
8、单选题：How many nights does Betty Clinton want to reserve?
A:Three nights
B:Four nights
C:one night
D:Two nights
正确答案:【Four nights】
9、多选题：What needs to be packed for business trip?
A:Name cards
B:Business documents
C:Address books
D:Laptop
正确答案:【Name cards;Business documents;Address books;Laptop】
10、多选题：What will people have to do when they travel by air?
A:Buy a ticket
B:Watch an in-fight movie
C:Go through security
D:Check in at the hotel
正确答案:【Buy a ticket;Watch an in-fight movie;Go through security;Check in at the hotel】
11、多选题：What needs to be packed for business trip?
A:Name cards
B:Address books
C:Business documents
D:Laptop
正确答案:【Name cards;Address books;Business documents;Laptop】
12、多选题：What will people have to do when they travel by air?
A:Check in at the hotel
B:Watch an in-fight movie
C:Go through security
D:Buy a ticket
正确答案:【Check in at the hotel;Watch an in-fight movie;Go through security;Buy a ticket】
13、多选题：What needs to be packed for business trip?
A:Name cards
B:Business documents
C:Laptop
D:Address books
正确答案:【Name cards;Business documents;Laptop;Address books】
14、多选题：What will people have to do when they travel by air?
A:Watch an in-fight movie
B:Buy a ticket
C:Check in at the hotel
D:Go through security
正确答案:【Watch an in-fight movie;Buy a ticket;Check in at the hotel;Go through security】
15、多选题：What needs to be packed for business trip?
A:Business documents
B:Name cards
C:Address books
D:Laptop
正确答案:【Business documents;Name cards;Address books;Laptop】
16、多选题：What will people have to do when they travel by air?
A:Check in at the hotel
B:Buy a ticket
C:Watch an in-fight movie
D:Go through security
正确答案:【Check in at the hotel;Buy a ticket;Watch an in-fight movie;Go through security】
17、多选题：What needs to be packed for business trip?
A:Name cards
B:Address books
C:Laptop
D:Business documents
正确答案:【Name cards;Address books;Laptop;Business documents】
18、多选题：What will people have to do when they travel by air?
A:Check in at the hotel
B:Watch an in-fight movie
C:Buy a ticket
D:Go through security
正确答案:【Check in at the hotel;Watch an in-fight movie;Buy a ticket;Go through security】
第六章 单元测试
1、判断题：An invitation letter is a kind of social letter,it is divided into formal invitation and informal invitation.
A:对
B:错
正确答案:【对】
2、单选题：What attitude should we keep when we invite customers?
A:Cold
B:Casual
C:Self-centered
D:Polite
正确答案:【Polite】
3、判断题：The premise of finding a target client customer is that the the customer is interested in the company.
A:错
B:对
正确答案:【对】
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