2024知到网课 实用酒店英语（山东联盟）智慧树答案

第一章 单元测试

1、单选题：Here is the key（  ）Room 908 and your room cards. Please take care of them.
A:for
B:of
C:to
D:in
正确答案:【to】

2、单选题：A British suite（  ）May 26th to May 29th.Am I correct, Mr. Bellow?
A:from
B:to
C:on
D:with
正确答案:【from 】

3、单选题：The（  ）room is a room with one large bed for two persons.
A:single
B:suite
C:twin
D:double
正确答案:【double 】

4、单选题：Would you please replace the departure date（  ）the 28th, sir?
A:to
B:of
C:for
D:with
正确答案:【with】

5、单选题：Mr. Bellow, I am the bellman. Let me（  ）the baggage for you.
A:take away
B:carry
C:take
D:bring
正确答案:【carry 】

6、单选题：Please take this elevator to the ninth floor. The（  ）will meet you there.
A:waiter
B:chamber maid
C:floor attendant
D:houseman
正确答案:【floor attendant 】

7、单选题：May I（  ）your name, sir?
A:get
B:had
C:have
D:take
正确答案:【have】

8、单选题：（  ）the second turning on the left and then ask again.
A:Leave
B:Step
C:Take
D:Walk
正确答案:【Take 】

9、单选题：Please hold（  ）and I’ll have a check.
A:with
B:up
C:in
D:on
正确答案:【on 】

10、单选题：Sorry to have kept you（  ）, but Mr. Drake is not in right now.
A:wait
B:to wait
C:waiting
D:waited
正确答案:【waiting】

11、判断题：We need not to reserve a room in advance when we have a trip in the busy seasons.
A:对
B:错
正确答案:【错】

12、判断题：The Front Office staff should have a neat and smart appearance.
A:对
B:错
正确答案:【对】

13、判断题：A no-show guest is a guest who made a reservation but didn′t come to our hotel.
A:对
B:错
正确答案:【对】

14、判断题：We usually greet the guests before doing service for them.
A:对
B:错
正确答案:【对】

15、判断题：A knowledge of languages is not necessary to the Front Office staff.
A:对
B:错
正确答案:【对】

16、判断题：A collect call should be paid by one who makes the call.
A:错
B:对
正确答案:【错】

17、判断题：The guest’s extension number is confidential in hotel.
A:错
B:对
正确答案:【对】

18、判断题：It will not leave a good impression if the operator is not well trained and polite.
A:对
B:错
正确答案:【对】

19、判断题：The Front Office is not only the hotel’s shop window, but also its nerve center.
A:对
B:错
正确答案:【对】

20、判断题：The guests can not use the American Express Card in China’s hotels.
A:对
B:错
正确答案:【错】

第二章 单元测试

1、单选题：The floor attendant steps forward（  ）the guests.
A:to welcoming
B:to welcome
C:welcome
D:welcoming
正确答案:【to welcome  】

2、单选题：Mr. Bellow, how do you（  ）this room?
A:think
B:think of
C:like
D:like of
正确答案:【like 】

3、单选题：We would like to（  ）a nap after lunch.
A:take
B:have
C:wake
D:make
正确答案:【take 】

4、单选题：We always try to have rooms made up early（  ）request.
A:about
B:with
C:on
D:in
正确答案:【on】

5、单选题：Pardon, madam. I’m afraid I didn’t（  ）you.
A:listen
B:catch
C:know
D:follow
正确答案:【follow】

6、单选题：（  ）such a case, the hotel should certainly pay for it.
A:At
B:In
C:About
D:On
正确答案:【In 】

7、单选题：We（  ）50% more for express service, but it only takes 3 hours.
A:have
B:cost
C:charge
D:pay
正确答案:【charge 】

8、单选题：It is very（  ）of you to wake me up on time.
A:consider
B:considerate
C:considerable
D:considerating
正确答案:【considerate】

9、单选题：The room（  ）is the same as that of Room 908.
A:charge
B:price
C:rate
D:ratio
正确答案:【rate】

10、单选题：This room is very quiet. I hope I will have a（  ）sleep this evening.
A:noisy
B:noise
C:voice
D:sound
正确答案:【sound】

11、判断题：Hotel guests can keep his visitors overnight if there is a vacant bed in his room.